Off the Plan

Off the Plan

adjective / Describes Management Rights businesses offered for sale during the planning and/or construction stage of a short-term accommodation or residential unit project, prior to completion of the strata titled development.

Claw Forward/Back

This refers to the clause in the contract that allows the final purchase price to vary depending on how many letting appointments are secured by the new manager (there is a typically and agreed price per unit, and the purchaser will only pay for what they get).

Claw Forward/Back – Celling & Basement

The percentage of units that come into the letting pool at which point the claw forward/back stops (ie a contract stipulate that a purchaser will pay for no more than 95% of units coming into the letting pool).

Walk Away/Termination Clause

A percentage of investors that makes the opportunity no longer viable for the purchaser (ie a contract might stipulate that if there are fewer that 40% of unit in the letting pool, the purchaser can terminate). Please note some developers will offer no walkaway clause as they feel the manager secures the business at a lower multiplier, so must be committed to proceeding regardless of the outcome.

Strata titled

Describes a building or complex where each individual unit can be owned by an individual person


The term given to an individual unit in walk-up or high-rise, or an individual villa or townhouse in a complex

Owner occupiers

People who permanently live in the unit that they personally own


People who rent their unit out to tenants


Describes a unit where the owner only lives in it occasionally, usually for holiday reasons. When they do not live in it, they lock it up and it stays empty

Common property

Describes all land contained within a high-rise or complex that does not form a part of the individual ‘lots’ (eg. stairwells, paths, gardens, pool, gym, BBQ area etc.)

Management rights

The business of on-site caretaking and letting of ‘strata titled’ ‘lots’

Manager’s unit

The unit within a high-rise or complex allocated for the manager / management rights owner to reside in 

Caretaking agreement

This is a legal document that outlines the caretaking duties required of a manager, the salary that a manager will receive and the length of the term that the manager is engaged for (amongst other things)

Letting agreement

Usually in conjunction with the caretaking agreement, this permits a manager to provide an exclusive on-site letting service to owners wishing to let their property to tenants, and outlines the length of the term for which this authority is given


It is common practice is for the office and caretaking equipment required to operate a management rights business to be passed from the outgoing manager to the incoming manager, this is called inventory. This will include items such as lawn-mowers, whipper-snippers, computers and printers

Standard module

A type of caretaking/letting agreements geared toward a complex that is predominately owner occupied, providing a maximum of 10 years engagement at one time

Accommodation module

A type of caretaking / letting agreements geared toward a complex that is predominately tenanted, providing a maximum of 25 years engagement at one time

Permanent management rights

Describes the business of managing a complex or high-rise where the residents are comprised predominately of people who occupy the units as their primary place of residence

Short-term management rights

This consists of both holiday and corporate management rights and describes the business of managing high-rises or complexes where residents stay for a relatively short time - these are normally located in tourism or business hubs

Due diligence

When the purchase of a management rights business is agreed, there is a period between contracts being signed and the transaction becoming finalised, where the purchaser conducts a number of exercises to ensure that the business is sound. This is known as due diligence and consists of income verification, legal checks and finance approval

Back to Jargon Buster